Customer Care


For information on the following Customer Care topics, please click through on the subject of interest, and you will be directed to the appropriate information page.

CARB Compliance

Johnson Hardwood adheres to the highest consumer health and safety standards. Find more information here.

Care + Maintenance 

Find important information on how to maintain your Johnson Hardwood floor in just three easy steps!

Commercial Warranty

Read over and download our commercial warranty 

FAQs

Information is listed for commonly asked questions regarding everything from basic product information to installation tips.

Internet Policy

Know our policy on purchasing Johnson Hardwood products over the internet and through online dealers.

Lacey Act

Johnson Hardwood is a proud supporter of the Forestry Stewardship Council's efforts ensure that hardwood flooring products are responsibly harvested. You can find more information on our Lacey Act page. 

Residential Warranty

View the benefits of investing in a Johnson Hardwood floor and download our residential warranty for your records.

Sustainability

Find information on Johnson Hardwood's commitment to Sustainable Forestry Practices in an effort to protect and preserve healthy forest ecosystems.